Digital Senior Account Manager

Salary: £38,000 to £50,000 plus 2 yearly bonuses 
Location: London, UK
Basic Hours of Work: 3 days in the office, 2 from home
 

The role
Are you a social media expert that wants to change the world? Have you spent your career building your digital skills, and you now want to use them to tackle the biggest issues of our time? Do you want to create paid and organic social solutions that drive impact in the real world?

If you want to work with leading non-profit and good cause clients, helping them launch campaigns on issues like the climate crisis, renters rights, tech freedom, combating misinformation and hate speech - join our growing team of world-class communications talent at 89up.

Who are we? 
89up is Europe's first impact agency. We campaign for great causes, build technology, tackle complex problems and inspire action. 89up was founded with a clear mission: to create a powerful integrated communications agency for the world’s most important causes. In the last eight years, we’ve become one of the Financial Times 1,000 fastest growing companies in Europe, twice and won awards for some of the biggest non-profit campaigns around the world.

You are joining a team of people who…

  • Are passionate about driving change 
  • Love tackling complex problems and inspiring action
  • Believe in collaborative working and creating integrated solutions 
  • Want to create industry leading work for causes that matter

Who are you? 
In this role, you will work on some of the world’s most pressing issues - you will create and launch best in class digital campaigns that mobilise audiences across the world to make change.

We are looking for a digital and social expert, who has varied digital campaigning expertise: you will lead and implement paid campaigns, analyse audience and insights data, create organic social media campaigns, and co-develop multi-platform creative ideas.

You will build relationships with a broad range of clients, advising and consulting on how they can launch genuinely innovative digital campaigns - delivering fantastic results and measurable impact.

Ideally, you will be someone with  2-5 years experience activating digital campaigns in a communications agency or inhouse. You will need to have both a strategic and hands-on approach, and you will have in-depth knowledge of all digital and social media channels, in particular Meta, LinkedIn, X, Search, web and analytics. 

Key responsibilities 

Campaign management/optimization

  • Develop efficient and effective multi-channel digital campaigns, that integrate into wider strategies to help our clients change the world 
  • Work within our integrated team structure - helping to developing campaign solutions that use digital alongside PR, advocacy, insights, web and design to create impact 
  • Developing and guiding a team to implement paid media plans: Google Ads, Linkedin, Meta, TikTok, Twitter/X and beyond. 
  • Forecasting and planning paid and organic social campaigns 
  • Undertake social media analytical work with support from social listening to social mapping
  • Run paid and organic social media campaigns - from drafting copy, setting up paid social media advertising, developing digital strategies and influencer engagement.
  • Concept and co-create/brief petition text, social copy email journey text, news stories, letters, articles and campaign case studies based on performance analysis 
  • Brainstorm with senior team to enable us to communicate often challenging campaigns to inspire the public to take action
  • Contribute to developing creative ideas, and content scripting

Team management

  • Line management of Paid Media Executives
  • Account leadership – leading client strategy in conjunction with the wider team & representative from the agency leadership team
  • Undertake research for clients or new business proposals and present them to potential new clients

Strategic account management

  • Proactively manage and work with a portfolio of clients working on campaigns that are changing the world
  • Understanding your clients’ organisational objectives, building strategies and implementing work that smashes KPIs 
  • Building an understanding of your clients campaign goals and issue areas - delivering integrated digital solutions and continuously planning across channels and platforms
  • Becoming the primary point of contact for your clients – leading weekly calls and monthly meetings

What we want from you

  • At least 2- 3 year’s paid advertising and social media management experience
  • Excellent communication
  • Good with data  (we want you to be able to crunch your clients’ numbers and deliver fantastic insights)
  • Strong full mix of digital marketing experience with hands on experience working in organic and paid media across social and PPC.
  • Passionate about digital and delivering great work for your clients

What we are offering

  • A competitive base salary with excellent performance-linked bonuses
  • Gold-plated sickness benefits and life insurance
  • Company-wide bonuses, 2 yearly
  • Enhanced maternity/paternity pay
  • Private GP, private counselling, eyecare vouchers, well-being service 
  • 24 days holiday (with the office closing over Christmas, days taken for this max 4)
  • Day off for your birthday
  • Cycle-to-work scheme
  • Company pension contributions
  • Plenty of scope to develop your career in a fast-growth business 
  • An opportunity to be seen, heard and counted in your contributions, and not get lost in the noise and tangle of a large corporate business

89up is an equal opportunity employer and positively encourages applications from suitably experienced and eligible candidates regardless of sex, race, disability, age, qualifications, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

How to apply:
Please send your CV and covering letter explaining why you believe you would be the right candidate for this role.
Send all applications to Ruth.emblin-james@89up.org, Head of People and Operations