We're hiring: Digital Account Executive (Web)

About the role

89up is the leading global agency for non-profits, working on the most important projects of today. We are looking for an organised and people-focussed Digital Account Executive to join our web team. You’ll use your project management skills and ability to juggle multiple tasks to help our design and development team create websites and digital tools that make real impact. You’re curious about user-centric design and technology, thrive in a fast-paced environment, and are motivated by working for good causes (and great people).

What you’ll do

This role gives you experience working on a broad range of projects with some of the world’s most innovative non-profits. Some of the areas you’ll work and train in are:

Manage a wide range of retained client web projects to optimise their websites
Support account leads in day to day management of large scale design and technology projects
Support the design team with user and design research
Liaise with our team of developers to manage development sprints and testing cycles
Work with the digital team on setting up and analysing data tracking tools (Google Analytics, Matomo) that inform data driven recommendations
Conduct testing for all web development work
Support content upload and migration processes
Collaborate with colleagues across PR, advocacy, research, digital, video, and design on integrated projects
Organise and diarise regular client and internal meetings, take minutes, and track action points
Manage client-facing Trello/kanban boards
Feeding back and summarising updates to senior members of the team

You will be expected to learn the skills of technical project management, managing digital, design and web development projects from start to finish, and provide sophisticated client servicing. You will be expected to build strong relationships with retained clients and develop a strong strategic view of the right solutions for them. This will include being able to translate client requests into accurate briefs, and work with the senior account team, designers and our developers to crystalise appropriate technical solutions.

You will learn and master testing processes for websites, working closely with our team of developers to ensure website code fits the design and functional requirements of the project.

You will also assist the design team with UX research, kickstarting the design process on any project with competitor research and content audits.

You will be expected to develop commercial awareness and understanding of how our technical solutions can help our clients meet their goals, and be able to upstream potential opportunities to grow our project work with current clients and wider network.

What we're looking for

Ready to apply? ->

What we're looking for

You will be a smart self-starter who can think on their feet and juggle multiple projects and client requests. You are someone driven by creative curiosity - especially how digital solutions can be used to inspire, to communicate, to evoke action.

Core Skills:

Experience in project management, particularly in technical environments
Experience in website content management systems - WordPress and/or Drupal
Experience with project management tools e.g. Jira, Trello
Exceptional communication and interpersonal skills, confident when speaking or presenting to people and comfortable emailing with clients
Knowledge of digital marketing strategies
Very high standard of written and spoken English
Willingness to train and use new software

Useful:

Knowledge of HTML and CSS
Experience in UX development and web design
Understanding of SEO and analytics
Experience in preparing and presenting proposals
Experience in managing team resource time / capacity management
Broad understanding of the integrated communications landscape

We’re open to applicants with a range of experience and blend of your skills.

Job Title: Digital Account Executive (Web)

Salary: £27,500 to £32,000 (Dependant on experience) + bonuses

Location: Central London

Basic Hours of Work: 40 hours per week (Mon-Fri 9am to 6pm)

We're offering

Ready to apply? ->

This really is a role that will allow you to explore your strengths in a multi-disciplinary environment. You will experience exposure to senior team members (experts in a variety of fields who are on hand to offer masterclasses and mentoring), opportunities (especially within the integrated marketing mix - so you learn about other specialisms and try your hand at them), creativity and content creation, to clients and client management.

All of these things will arguably enable you to hone your talent, while broadening your skill-set and fast tracking your career progression, in a passionate, supportive and a friendly environment.

Hybrid Working: 3 office days (Tuesday, Wednesday, Thursday as core days. You may need to come into the office on Mondays and Fridays for important meetings/key deliveries).
Generous Leave: 24 days holiday (a maximum of 4 days are taken for closure over Christmas, plus an additional day off on your birthday).
Competitive Compensation: A competitive base salary with performance-linked discretionary bonuses twice yearly.
Family Support: Enhanced maternity/paternity pay.
Financial Security: Pension company contributions, gold-plated sickness benefits, and life insurance.
Wellbeing: Online GP, private counselling, eyecare vouchers, and a comprehensive wellbeing service.
Commuting: Cycle-to-work scheme.
Inclusive Culture: A strong commitment to Diversity, Equity, and Inclusion.
Career Growth: Clear career progression pathways and opportunities to develop in a fast-growth agency.
Mentorship: Formal mentoring and training schemes to support your success.
Impactful Work: A dynamic work environment where your contributions are heard and counted, not lost in the noise and tangle of a large corporate business.

This is an opportunity to work on some of the most pressing issues of our time, with people who are committed to making a difference. If you’re passionate about politics, media, and driving change, we want to hear from you.

Job Title: Digital Account Executive (Web)

Salary: £27,500 to £32,000 (Dependant on experience) + bonuses

Location: Central London

Basic Hours of Work: 40 hours per week (Mon-Fri 9am to 6pm)