We're hiring: Studio Account Director

Key responsibilities

Team Leadership

• Line manage four Studio team members through regular 1:1s, performance reviews and professional development.
• Lead the day-to-day operation of the Studio, fostering a collaborative, organised and high-performing culture.
• Partner with the Head of Design and Video Lead to ensure creative excellence while providing operational leadership.

Production & Studio Operations

• Own end-to-end production across video, animation, graphic design and social content.
• Manage studio workflow, resourcing, capacity planning and project schedules.
• Develop and improve production processes to maximise efficiency and remove bottlenecks.
• Coordinate production logistics including shoots, locations, casting, suppliers and technical requirements.
• Turn creative ideas from across the agency into clear production plans.

Creative Quality

• Ensure all creative output meets client briefs, brand guidelines and agency quality standards.
• Challenge briefs where necessary to clarify objectives, scope and production feasibility.
• Review work throughout production, providing constructive feedback and maintaining consistency across deliverables.

Client & Project Management

• Act as the primary production contact for clients throughout delivery.
• Lead production meetings, manage timelines and feedback, and proactively manage expectations.
• Identify and manage scope changes while working closely with Account Directors and project teams to deliver integrated campaigns.

Commercial Management

• Manage production budgets, track project profitability and monitor studio utilisation.
• Build and maintain relationships with freelancers and production suppliers.
• Support new business by preparing production estimates, timelines and costings for proposals and pitches.

About you

Required Experience

• Significant experience as a Producer, Senior Project Manager or process-driven Account Director within a creative agency, production studio or media environment.
• Experience leading and developing multidisciplinary creative teams.
• Strong project planning, workflow and resource management skills using tools such as Productive, Notion or similar.
• Excellent organisational skills with the ability to manage multiple concurrent projects.
• Exceptional attention to detail and confidence reviewing creative work against briefs and quality standards.
• Strong client management skills with experience leading production communications and stakeholder relationships.
• Experience managing budgets, production costs, scopes of work and external suppliers.
• Good understanding of digital, social and video content production across major platforms.
• Calm, proactive and solutions-focused, with the ability to thrive in a fast-paced environment.
• A genuine passion for social impact, campaigning and purpose-led organisations.

Bonus Points

• Experience with agency resourcing and capacity planning tools (e.g. Productive).
• Familiarity with Adobe Creative Cloud (Premiere Pro, After Effects, Photoshop and Illustrator).
• Knowledge of licensing, talent agreements, usage rights and production legal clearances.
• Experience supporting new business pitches and presenting production approaches.

How to apply:

Please send your CV and covering letter explaining why you believe you would be the right candidate for this role.
Send all applications to [email protected], Head of People and Operations

Job Title:  Digital Account Director
Salary: £50,000 to £59,000 plus 2 yearly bonuses
Location: London, UK 3 days in the office, 2 from home (Monday, Friday)

89up is the global agency for charities, nonprofits and foundations. We campaign for great causes, tackle complex problems and inspire people to take action.

89up was founded with a clear mission: to create a powerful integrated communications agency for the world’s most important causes. In the last ten years, we’ve become one of the Financial Times 1,000 fastest-growing companies in Europe, three times, and won awards for some of the biggest non-profit campaigns around the world.

89up is a fully integrated global communications agency delivering PR, creative, websites, advocacy, insights and mobilisation. We are a fully integrated communications agency with four main teams:

• Our Web team builds innovative websites and bespoke advocacy tools to engage consumers and decision-makers.
• Our Studio team crafts beautiful content including graphic design, animation and live action video
• Our Advocacy, Insights and Mobilisation team delivers data-driven insights for impactful strategies to mobilise audiences
• Our PR team makes sure our campaigns make the headlines. 

From freeing political prisoners to taking on the banks who fund the climate crisis, to EU campaigns against fossil fuels to PR campaigns for the world’s biggest charities, to global challenges that excite people to make change, make a difference in your career at 89up.