EU Integrated Senior Account Manager

Job Title: EU Integrated Senior Account Manager
Salary: £38,000-£46,000 + bonuses  
Location: Central London 
Basic Hours of Work: 40 hours per week

89up is Europe's first impact agency. We campaign for great causes, build technology, tackle complex problems and inspire action. 89up was founded with a clear mission: to create a powerful integrated communications agency for the world’s most important causes. In the last eight years, we’ve become one of the Financial Times 1000 fastest-growing companies in Europe, and delivered some of the biggest non-profit campaigns around the world. We are now in the top two specialist agencies for the non-profit sector globally. 

We’re looking for an Integrated EU Senior Account Manager to join our Advocacy, Insights and Mobilisation team. 

Our Advocacy, Insights and Mobilisation team delivers data-driven insights for impactful strategies to mobilise audiences; our Labs team builds innovative websites and bespoke advocacy tools to engage consumers and decision-makers; our Studio team crafts beautiful content from podcasts to animations; and our PR team makes sure our campaigns make the headlines. 

From freeing political prisoners to taking on the banks who fund the climate crisis, to EU campaigns against fossil fuels to PR campaigns for many of Europe’s biggest charities, to global challenges that excite people the world over, there is genuinely never a dry moment at 89up. 

We put a huge emphasis on training and promotions - with promotion and pay reviews twice a year. In 2022 to help combat the impact of inflation we gave a baseline pay increase of 10% across the board with bonuses and promotions on top. Some members of the team have been promoted twice in a single year. You will get a lot of attention from seniors with significant experience helping you to grow in the role. This is a company that is growing quickly, so there’s plenty of room for career development. 

To Apply
Please apply by emailing a CV, covering letter or both to: ruth.emblin-james@89up.org

Description of the Role
We are looking for a strong integrated Senior Account Manager who can work on our EU integrated accounts combining both PR and Public Affairs from creative brief and strategic development to implementation and delivery.  This role will support our clients in understanding and influencing the fast-moving world of European politics. We’re looking for someone who has a passion for strategic communications and an instinctive sense of communications that can create impact and policy change. 

This is a role that will allow you to explore your strengths in a multi-disciplinary, integrated communications environment. You will experience exposure to senior team members (experts in a variety of fields who are on hand to offer masterclasses and mentoring), opportunities (especially within the integrated marketing mix - so you learn about other specialisms and try your hand at them), creativity and content creation (with a flat structure, everyone ideas are valued), and clients and client management. All of these things will enable you to hone your talent, while broadening your skill set and fast-tracking your career progression, in a passionate, supportive and friendly environment.

You will be a self starter who has a proven track record of being able to handle and juggle a number of projects and their clients. You will also be adept at overseeing and managing junior members of the team. You will be used to keeping an eye on the bigger picture whilst also being across a multitude of different projects and the granular detail.  An essential part of your role will be ensuring that all campaigns and KPIs are met, within timeframe and budget.

Ideally you should have 3-4 years of experience, preferably with an agency, and looking to take the next step in your career

You are expected to demonstrate:

  • Work at the intersection of public policy and PR - understand how to help our clients turn the debate around potential or proposed EU policies into public-facing media activities to engage with a wide variety of audiences (for instance, how would you excite ordinary Europeans about the Ecodesign and
  • European Performance of Buildings Directive 
  • An understanding of the EU and be interested in EU decision making processes and how to influence them.
  • Be fluent in English and another EU 27 member state language and have good written and oral communication skills.
  • Understand how strategic communications can create campaign victories 
  • Understand how to take data and turn it into strategy
  • Be confident on developing communications strategies as well as being able to execute the fundamental building blocks of the communications campaign 
  • Confident in running client strategy workshops to help understand audiences and insights and craft effective (and ideally innovative) ways to achieve impact
  • Manage media relations and maintain strong personal relationships with journalists, bloggers, and influencers across national, trade, vertical and social media and channels,
  • An avid reader of titles like Euronews, EU Observer, Euroactiv and keen to keep on top of EU political and policy landscape. 
  • Keeps on top of the EU political and policy landscape.
  • Knows how to craft and cut up a story for different verticals, tailor stories for different markets, and land coverage from news stories, to features, to thought leadership articles/opinion pieces
  • Provide regular progress reports back to your client ensuring that we are delivering on all KPIs and consistently working in a reactive and proactive way
  • Plan, coordinate and execute assigned elements of your client campaigns (e.g. launches, press trip) to a high standard, adhering to deadlines and budgets. 
  • Manage your team and resources accordingly
  • Take a strategic approach to interrogating briefs, and unearthing insights that inform creative direction 
  • Vociferous drive and good political intelligence
  • Experience reaching out and building relationships with a range of stakeholders
  • Expand and apply the current knowledge of European and global institutions in a real-time work environment.
  • Liaise with senior officials at the European Commission, European Parliament and other international institutional bodies (eg United Nations General Assembly, OSCE)
  • Familiarize with the logistics and functions of consultancy, specifically regarding public affairs.
  • Work on global accounts with an advocacy focus bringing your knowledge of European politics to support broader international activity. 

Account and Team Management

  • Able to thrive in an agile environment with obsessive attention to detail. You should be organised as well as being flexible, a natural problem solver, and have the ability to stay cool under pressure.
  • Personable and have a natural ability to build strong relationships at all levels both with clients and internally
  • Commercially driven with experience in managing day-to-day project activities and identifying new opportunities
  • Eager to take full responsibility for project timelines and deadlines through implementation and improvement of task and time management processes
  • Great at ensuring delivery of all account outputs on deadline and on budget
  • Keen to foster positive client relationships through excellent client handling, and consistent exceeding of their expectations.
  • Mentor and train members of your team (and other 89up staff), identifying training needs where required, providing career counsel, professional development support, monitoring and performance reviews.

WHAT WE ARE OFFERING

  • A competitive base salary with excellent performance-linked bonuses
  • Gold-plated sickness benefits and life insurance
  • Company-wide bonuses, 2 yearly
  • Enhanced maternity/paternity pay
  • Private GP, private counselling, eyecare vouchers, well-being service 
  • 24 days holiday (with the office closing over Christmas, days taken for this max 4)
  • Day off for your birthday
  • Cycle-to-work scheme
  • Company pension contributions
  • Plenty of scope to develop your career in a fast-growth business 
  • An opportunity to be seen, heard and counted in your contributions, and not get lost in the noise and tangle of a large corporate business

89up is an equal opportunity employer and positively encourages applications from suitably experienced and eligible candidates regardless of sex, race, disability, age, qualifications, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

To Apply
Please apply by emailing a CV, covering letter or both to: ruth.emblin-james@89up.org